Rowan writing standard
Use simple language to carry complex ideas. Put calm clarity before cleverness. Assume the reader is capable, and explain the work like a thoughtful colleague.
What the writing should do
- Be useful before commercial. Start from the reader's question, decision, or concern.
- Preserve accurate language from the owner or subject-matter expert. Understanding comes before polishing.
- Ground empathy in recognizable situations, constraints, and choices. Do not manufacture emotion or tell the reader what they feel.
- Let conditions, tensions, and options build toward a recommendation. Collaborative exploration is stronger than an unsupported declaration.
- Use specific facts, examples, and proof. State uncertainty and source limits instead of filling gaps with confidence.
- Treat money, risk, and tradeoffs as practical information, not drama.
- Give enough context to make the purpose clear. Keep the reasoning, surface the ask, and make the next step easy to find.
- Focus on customers, projects, and community more than company self-description.
How it should sound
Use plain words, active voice, contractions, and varied sentence length. Let paragraphs carry a connected thought. Short lines can help an idea land, but a stack of them starts to sound like copywriting theater.
Avoid hype, corporate filler, vague superlatives, forced humor, question-then-answer hooks, and stock AI contrasts. Don't use em dashes. An honest title tells the reader what the piece is about without promising a magic answer.
Readability is an audience check, not a universal grade-level target. A homeowner guide, technical specification, and proposal can use different language while all remaining clear and accessible.
A durable writing process
- Confirm the audience, decision, sources, and claim boundaries.
- Explore a few angles before choosing a structure.
- Draft from what is true, then adapt to the channel.
- Scale review to the stakes. Legal, safety, warranty, price, performance, and customer claims need human approval.
- Humanize after the meaning is right. Keep the proof and remove machine-made rhythm.
Before publishing, ask whether this sounds like a knowledgeable person explaining the idea over coffee. If the sentence is cleverer than it is useful, keep the useful part.
Return to Positioning & Messaging when the writing problem is really an unresolved promise, audience, or proof problem.